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input{border:none;outline:none;width:100%;font-size:13px;font-family:inherit;background:transparent;color:var(--text)}.suggestions{position:absolute;left:0;right:0;top:calc(100% + 8px);background:var(--panel);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);z-index:30;padding:6px;display:grid;gap:4px}.suggestion{border:none;background:transparent;text-align:left;padding:8px 10px;border-radius:12px;cursor:pointer;color:var(--text)}.suggestion:hover{background:var(--soft)}.suggestionTitle{font-size:13px;font-weight:700}.suggestionMeta{font-size:12px;color:var(--sub)}.select{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--border);border-radius:18px;background:var(--panel);padding:10px 12px;box-shadow:0 1px #0f172a0a;color:var(--sub)}.select select{border:none;outline:none;background:transparent;font-size:13px;font-family:inherit;color:var(--text)}.chipRow{margin-top:12px;display:flex;flex-wrap:wrap;gap:8px}.chip{border:1px solid var(--border);border-radius:999px;padding:8px 12px;font-size:12px;background:var(--panel);color:var(--text);cursor:pointer;transition:transform .15s ease,box-shadow .15s ease,background .15s ease}.chip:hover{transform:translateY(-1px);box-shadow:0 8px 18px #0f172a14}.chip.active{border-color:color-mix(in srgb,var(--online) 70%,var(--border));box-shadow:0 10px 22px #d4ac6033}.btn{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--border);border-radius:18px;background:var(--panel);padding:10px 12px;font-size:13px;box-shadow:0 1px #0f172a0a;cursor:pointer;color:var(--text)}.btn:hover{background:var(--soft);transform:translateY(-1px);box-shadow:0 10px 20px #0f172a14}.btn.primary{background:var(--panel);border-color:color-mix(in srgb,var(--online) 55%,var(--border));color:var(--text);box-shadow:0 6px 14px #0f172a14}.btn.primary:hover{background:linear-gradient(135deg,color-mix(in srgb,var(--online) 35%,var(--panel)),color-mix(in srgb,var(--online) 15%,var(--panel)));border-color:color-mix(in srgb,var(--online) 70%,var(--border));color:#0f172a}.btn.cta{display:inline-flex;width:fit-content;padding:8px 14px;border-radius:999px;border:1px solid color-mix(in srgb,var(--online) 65%,var(--border));color:var(--text);background:transparent;box-shadow:0 6px 14px #0f172a0f}.btn.cta:hover{background:color-mix(in srgb,var(--online) 20%,var(--panel));border-color:color-mix(in srgb,var(--online) 80%,var(--border));transform:translateY(-1px)}.btn.ghost{background:var(--soft);border-color:color-mix(in srgb,var(--border) 70%,transparent)}.ticketing{display:grid;gap:18px}.adminTabs{display:flex;gap:8px;flex-wrap:wrap}.adminMarquee{border:1px solid var(--border);border-radius:12px;background:color-mix(in srgb,var(--panel) 90%,var(--soft));padding:8px 12px;overflow:hidden;position:relative}.marqueeTop{position:fixed;top:0;left:0;right:0;z-index:50;border-radius:0}.adminMarqueeTrack{display:inline-flex;white-space:nowrap;animation:marquee 18s linear infinite;font-size:12px;color:var(--text);font-weight:600;width:max-content}.adminMarqueeGroup{display:inline-flex;gap:40px;padding-right:40px;white-space:nowrap}@keyframes marquee{0%{transform:translate(0)}to{transform:translate(-50%)}}.ticketHeader{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap}.ticketActions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.ticketGrid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:18px}.ticketSingle{display:grid;gap:18px}.ticketSplit{display:grid;grid-template-columns:minmax(240px,320px) 1fr;gap:16px}.ticketSplitList{display:grid;gap:10px;max-height:640px;overflow:auto;padding-right:4px}.ticketSplitDetail{border-left:1px solid var(--border);padding-left:16px;min-height:320px}.ticketRow.compact{cursor:pointer;background:var(--panel)}.ticketRow.compact.selected{outline:2px solid color-mix(in srgb,var(--online) 70%,var(--border))}.ticketDetail .ticketControls{margin-top:12px}.lightbox{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000b3;display:grid;place-items:center;z-index:1000}.lightbox img{max-width:92vw;max-height:90vh;border-radius:12px}@media (max-width: 1100px){.ticketSplit{grid-template-columns:1fr}.ticketSplitDetail{border-left:none;padding-left:0}}.ticketFilters{display:grid;gap:10px}.ticketSearch{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.ticketSearch .input{flex:1;max-width:420px;min-width:220px}.ticketSearch .resetBtn{white-space:nowrap;padding:6px 10px;font-size:11px;border-radius:12px}.accountFilterRow{display:grid;gap:10px}.pager{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:12px}.spanFull{grid-column:1 / -1}.ticketStatusRow{display:flex;flex-wrap:wrap;gap:8px}.ticketFilterRow{display:grid;gap:10px}.filterSelects{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.filterSelects .input{max-width:220px}.ticketStatusRow .chip{padding:8px 14px;font-size:12px;font-weight:700;letter-spacing:.02em;display:inline-flex;align-items:center;gap:8px}.ticketStatusRow .chip.status-nouveau{border-color:#fecaca;color:#991b1b;background:color-mix(in srgb,#fee2e2 70%,var(--panel))}.ticketStatusRow .chip.status-en-cours{border-color:#fde68a;color:#92400e;background:color-mix(in srgb,#fef3c7 70%,var(--panel))}.ticketStatusRow .chip.status-réouvert,.ticketStatusRow .chip.status-reouvert{border-color:#c7d2fe;color:#3730a3;background:color-mix(in srgb,#e0e7ff 70%,var(--panel))}.ticketStatusRow .chip.status-résolu,.ticketStatusRow .chip.status-resolu{border-color:#bbf7d0;color:#166534;background:color-mix(in srgb,#dcfce7 70%,var(--panel))}.ticketStatusRow .chip.status-fermé,.ticketStatusRow .chip.status-ferme{border-color:#e2e8f0;color:#475569;background:color-mix(in srgb,#f1f5f9 70%,var(--panel))}.ticketStatusRow .chip.active{transform:translateY(-1px);box-shadow:0 10px 18px #0f172a26}.chipDot{width:8px;height:8px;border-radius:999px;background:currentColor;box-shadow:0 0 0 2px color-mix(in srgb,currentColor 18%,transparent)}.ticketLogin{max-width:980px;margin:0 auto;width:100%;padding-top:56px}.ticketSingle .card{max-width:1200px;width:100%;margin-left:auto;margin-right:auto}.clientGrid{display:grid;grid-template-columns:1fr 1.2fr;gap:18px;align-items:start}.clientColumn{display:grid;gap:16px}@media (max-width: 1100px){.clientGrid{grid-template-columns:1fr}}.formStack{display:grid;gap:16px}.formSection{border:1px solid var(--border);border-radius:16px;padding:14px;background:var(--panel);display:grid;gap:12px}.formRow{display:grid;gap:10px;grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}.formActions{display:flex;justify-content:flex-end}.loginGrid{display:grid;grid-template-columns:1.1fr 1fr;gap:18px;align-items:start;width:100%}.loginInfo{position:relative;overflow:hidden}.loginInfo:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:url(https://www.mfr.fr/app/uploads/2024/12/premier-plan-opti-x2.png) center/cover no-repeat;opacity:.08;filter:saturate(.9) contrast(.9);pointer-events:none}.loginInfo:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(180deg,color-mix(in srgb,var(--panel) 90%,transparent),color-mix(in srgb,var(--panel) 98%,transparent));pointer-events:none}.loginInfo>*{position:relative;z-index:2}.loginInfo{border:1px solid var(--border);border-radius:18px;padding:18px;background:linear-gradient(135deg,color-mix(in srgb,var(--panel) 92%,var(--soft)),color-mix(in srgb,var(--soft) 80%,transparent));display:grid;gap:12px}.loginLogoImage{width:72px;height:72px;object-fit:contain;border-radius:0;background:transparent;border:none;box-shadow:none;padding:0}.brandFooter{margin-top:28px;border-top:1px solid var(--border);background:color-mix(in srgb,var(--bg) 92%,transparent)}.brandFooterInner{max-width:1120px;margin:0 auto;padding:16px;display:flex;align-items:center;gap:12px;flex-wrap:wrap;color:var(--sub);font-size:12px}.brandFooterLogo{height:34px;width:auto;object-fit:contain;background:transparent;border-radius:0;border:none;padding:0}.brandFooterText{font-weight:600;letter-spacing:.02em}.loginLogoImage{width:120px;height:auto;max-height:64px;object-fit:contain}.loginHelp,.loginNote{border-top:1px dashed var(--border);padding-top:10px}.loginBanner{border-top:1px dashed var(--border);padding-top:10px;display:grid;gap:10px}.loginBannerCard{margin-top:16px}.bannerCard .bannerMedia,.loginBanner .bannerMedia{width:100%;border-radius:14px;border:1px solid var(--border);object-fit:cover}.bannerSplit{display:grid;grid-template-columns:.85fr 1.15fr;gap:16px;align-items:start}.bannerMediaCol{display:grid;gap:12px}.bannerMediaCol .bannerMedia{width:min(80%,600px);aspect-ratio:16 / 9;object-fit:cover;border-radius:18px;margin-inline:auto}.loginBannerCard .cardBody{display:flex;justify-content:center}.bannerContentCol{display:grid;gap:12px}@media (max-width: 900px){.bannerSplit{grid-template-columns:1fr}}.bannerVideo{position:relative;width:100%;max-width:720px;aspect-ratio:16 / 9;padding-top:0;border-radius:14px;overflow:hidden;border:1px solid var(--border);margin-inline:auto}.bannerVideo iframe{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;border:0}.bannerCard{border:1px dashed color-mix(in srgb,var(--border) 75%,#d4ac60);border-radius:18px;background:color-mix(in srgb,var(--panel) 85%,#fdf7e6)}.bannerCard .kicker{color:#8a6a2b}.bannerCard .h1{color:var(--text)}.loginList{margin:8px 0 0;padding-left:18px;color:var(--sub);font-size:12px}@media (max-width: 900px){.loginGrid{grid-template-columns:1fr}}.ticketLogin .cardHead .p.small{margin-top:6px}.field{display:grid;gap:6px;font-size:12px;color:var(--sub);margin-bottom:8px}.field span{font-weight:700;color:var(--text)}.infoBadge{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:999px;background:color-mix(in srgb,var(--online) 25%,transparent);color:#8a6a2b;font-size:12px;margin-right:6px;position:relative;cursor:help}.infoBadge:hover:after{content:attr(data-tooltip);position:absolute;left:50%;top:-10px;transform:translate(-50%,-100%);white-space:nowrap;background:var(--text);color:var(--bg);padding:6px 10px;border-radius:10px;font-size:11px;box-shadow:0 10px 20px #0f172a33;z-index:10}.infoBadge:hover:before{content:"";position:absolute;left:50%;top:-6px;transform:translate(-50%);border:6px solid transparent;border-top-color:var(--text)}.ticketList{display:grid;gap:12px}.ticketRow{border:1px solid var(--border);border-radius:18px;padding:12px 14px;background:var(--soft);display:grid;gap:10px}.ticketRow.status-nouveau{border-color:#fecaca;background:#fee2e2}.ticketRow.status-en-cours{border-color:#fde68a;background:#fef3c7}.ticketRow.status-réouvert,.ticketRow.status-reouvert{border-color:#c7d2fe;background:#e0e7ff}.ticketRow.status-résolu,.ticketRow.status-resolu{border-color:#86efac;background:#dcfce7}.ticketRow.status-fermé,.ticketRow.status-ferme{border-color:#e2e8f0;background:#f1f5f9}.ticketRow.blink-high{animation:pulseHigh 3.4s ease-in-out infinite}.ticketRow.blink-mid{animation:pulseMid 4.2s ease-in-out infinite}.ticketRow.blink-low{animation:pulseLow 5s ease-in-out infinite}@keyframes pulseHigh{0%,to{box-shadow:0 0 #ef444400}50%{box-shadow:0 0 0 6px #ef44442e}}@keyframes pulseMid{0%,to{box-shadow:0 0 #f59e0b00}50%{box-shadow:0 0 0 6px #f59e0b29}}@keyframes pulseLow{0%,to{box-shadow:0 0 #3b82f600}50%{box-shadow:0 0 0 6px #3b82f624}}.ticketTitle{font-weight:800;font-size:14px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}.ticketMeta{font-size:12px;color:var(--sub);display:flex;flex-wrap:wrap;gap:6px}.ticketMetaStack{display:grid;gap:6px}.ticketLink{color:var(--text);text-decoration:underline;word-break:break-all}.ticketDesc{font-size:13px;color:var(--text)}.statusPill{font-size:11px;font-weight:700;padding:4px 8px;border-radius:999px;border:1px solid var(--border);background:var(--panel)}.statusPill.status-sent{border-color:#bbf7d0;background:#dcfce7;color:#166534}.statusPill.status-error{border-color:#fecaca;background:#fee2e2;color:#991b1b}.statusPill.status-internal{border-color:#c7d2fe;background:#eef2ff;color:#3730a3}.priorityPill{font-size:11px;font-weight:700;padding:4px 8px;border-radius:999px;border:1px solid var(--border);background:var(--panel);color:var(--text)}.priority-elevee{border-color:#fecaca;background:#fee2e2;color:#991b1b}.priority-moyenne{border-color:#fde68a;background:#fef3c7;color:#92400e}.priority-faible{border-color:#bbf7d0;background:#dcfce7;color:#166534}.status-nouveau{background:#fee2e2;color:#991b1b;border-color:#fecaca}.status-en-cours{background:#fef3c7;color:#92400e;border-color:#fde68a}.status-résolu,.status-resolu{background:#dcfce7;color:#166534;border-color:#86efac}.status-fermé,.status-ferme{background:#f1f5f9;color:#334155;border-color:#e2e8f0}.ticketAttachments{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:8px;margin-top:8px}.attachment{border:1px solid var(--border);border-radius:12px;overflow:hidden;background:var(--panel);display:block}.attachment img{width:100%;height:90px;object-fit:cover;display:block}.attachmentFile{font-size:12px;padding:10px;color:var(--text)}.ticketControls{display:grid;gap:8px}.notesBlock{display:grid;gap:8px;align-items:start}.notesHeader{display:flex;align-items:center;justify-content:space-between;gap:8px}.notesContent{border:1px dashed var(--border);border-radius:12px;padding:10px;color:var(--text);font-size:13px;background:var(--panel)}.assignRow{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.assignView{display:flex;align-items:center;justify-content:space-between;gap:8px}.assignRow .input{max-width:220px;min-width:160px}.required{color:#e11d48;font-weight:700;margin-left:4px}.suggestList{display:grid;gap:6px;margin-top:8px}.suggestItem{border:1px solid var(--border);border-radius:12px;background:var(--panel);padding:8px 10px;text-align:left;cursor:pointer;display:grid;gap:2px;transition:border-color .15s ease,transform .12s ease,box-shadow .15s ease}.suggestItem:hover{border-color:color-mix(in srgb,var(--online) 45%,var(--border));box-shadow:0 10px 18px #0f172a14;transform:translateY(-1px)}.suggestTitle{font-weight:700;font-size:13px;color:var(--text)}.suggestMeta{font-size:12px;color:var(--sub)}.adminSubmitBtn{width:fit-content;padding:8px 12px;border-radius:14px}.ticketControls select.input{max-width:200px;width:fit-content}.emailLogList{display:grid;gap:10px}.emailLogRow{border:1px dashed var(--border);border-radius:14px;padding:10px 12px;background:var(--panel)}.emailLogTitle{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-weight:700;font-size:13px;color:var(--text)}.emailLogError{margin-top:6px;font-size:12px;color:#7f1d1d;background:color-mix(in srgb,#fee2e2 65%,transparent);padding:6px 8px;border-radius:10px;border:1px solid color-mix(in srgb,#e11d48 55%,var(--border))}.statusSelect{display:inline-flex;align-items:center;gap:8px}.statusDot{width:8px;height:8px;border-radius:999px;background:currentColor;box-shadow:0 0 0 2px color-mix(in srgb,currentColor 18%,transparent)}.statusSelect.status-nouveau{color:#991b1b}.statusSelect.status-en-cours{color:#92400e}.statusSelect.status-résolu,.statusSelect.status-resolu{color:#166534}.statusSelect.status-fermé,.statusSelect.status-ferme{color:#475569}.btn.danger{border-color:#fecaca;background:#fee2e2;color:#991b1b}.iconBtnSmall{padding:8px;min-width:36px;justify-content:center}.iconInline{border:1px solid transparent;background:color-mix(in srgb,var(--panel) 70%,transparent);padding:4px 6px;cursor:pointer;font-size:13px;border-radius:10px;line-height:1;display:inline-flex;align-items:center;justify-content:center;transition:border-color .15s ease,background .15s ease,transform .12s ease}.iconInline:hover{border-color:var(--border);background:color-mix(in srgb,var(--panel) 88%,transparent);transform:translateY(-1px)}.inlineMeta{display:inline-flex;align-items:center;gap:6px}.reopenBtn{padding:4px 10px;font-size:12px;border-radius:999px;border:1px solid color-mix(in srgb,var(--border) 70%,#c7d2fe);background:color-mix(in srgb,#eef2ff 80%,var(--panel));color:#3730a3}.adminAuth{display:inline-flex;align-items:center;gap:8px}.rightActions{display:grid;gap:10px;justify-items:end}.toolRow{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.ticketSwitch{margin-right:6px;min-width:140px;justify-content:center}.accountBox{display:grid;gap:6px;padding:10px 12px;border:1px solid var(--border);border-radius:14px;background:var(--panel);box-shadow:0 8px 18px #0f172a0f}.accountLabel{font-size:11px;text-transform:uppercase;letter-spacing:.12em;color:var(--sub);font-weight:700}.accountRow{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.ticketError{border:1px solid color-mix(in srgb,#e11d48 55%,var(--border));background:color-mix(in srgb,#fee2e2 65%,transparent);color:#7f1d1d;padding:10px 12px;border-radius:14px;font-size:13px}.ticketSuccess{border:1px solid color-mix(in srgb,#10b981 55%,var(--border));background:color-mix(in srgb,#d1fae5 65%,transparent);color:#065f46;padding:10px 12px;border-radius:14px;font-size:13px}.textarea{min-height:120px;resize:vertical}@media (max-width: 1100px){.ticketGrid{grid-template-columns:1fr}}.btnIcon{font-size:14px}.counts{display:flex;gap:8px;flex-wrap:wrap;color:var(--sub);font-size:12px}.pill{border:1px solid var(--border);border-radius:999px;padding:6px 10px;background:var(--panel);box-shadow:0 6px 16px #0f172a0f}.content{padding-top:18px}.grid{display:grid;gap:22px;grid-template-columns:minmax(0,2.1fr) minmax(0,.75fr);align-items:start}@media (max-width: 1024px){.grid,.filters{grid-template-columns:1fr}}.card{border:1px solid var(--border);border-radius:30px;background:var(--panel);box-shadow:var(--shadow);position:relative;overflow:hidden}.card:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;border:1px solid color-mix(in srgb,var(--outline) 70%,transparent);border-radius:inherit;pointer-events:none}.card:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(120% 120% at 0% 0%,rgba(212,172,96,.08),transparent 55%),radial-gradient(120% 120% at 100% 0%,rgba(15,23,42,.05),transparent 55%);opacity:.7;pointer-events:none}.cardHead{border-bottom:1px solid var(--border);padding:20px 22px;display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap;background:linear-gradient(135deg,color-mix(in srgb,var(--panel) 92%,transparent),color-mix(in srgb,var(--soft) 80%,transparent));position:relative;z-index:1}.cardBody{padding:20px 22px;position:relative;z-index:1}.detailPanel .cardBody{max-height:520px;overflow:auto}.kicker{font-size:11px;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:var(--sub)}.h1{font-size:20px;font-weight:900;letter-spacing:-.02em;margin-top:6px}.p{font-size:13px;line-height:1.45;color:var(--sub)}.mapBox{border:1px solid color-mix(in srgb,var(--border) 70%,transparent);border-radius:30px;background:radial-gradient(120% 120% at 20% 10%,color-mix(in srgb,var(--soft) 90%,transparent),var(--soft));padding:8px;height:680px;display:block;position:relative;overflow:hidden}.page[data-theme=dark] .mapBox:before{content:"";position:absolute;top:8px;right:8px;bottom:8px;left:8px;border-radius:26px;background:#0c0c0e40;pointer-events:none;z-index:1}.exportWrap{display:grid;gap:14px}.exportWrap.exporting{width:1123px;height:794px;padding:18px;border-radius:28px;background:var(--bg);border:1px solid var(--border);box-shadow:var(--shadow)}.exportWrap.exporting{grid-template-columns:1fr 300px;align-items:start}.exportWrap.exporting .mapBox{height:100%}.exportList{display:none;border:1px solid var(--border);border-radius:24px;background:var(--panel);padding:16px;box-shadow:var(--shadow)}.exportList.show{display:grid;gap:12px}.exportHeader .kicker{margin-bottom:6px}.exportTitle{font-size:16px;font-weight:800}.exportItems{display:grid;gap:10px;max-height:620px;overflow:auto;padding-right:4px}.exportRow{border:1px solid var(--border);border-radius:16px;padding:10px 12px;background:var(--soft);display:grid;gap:4px}.exportName{font-size:13px;font-weight:700}.exportMeta,.exportEmpty{font-size:12px;color:var(--sub)}.mapBox:after{content:"";position:absolute;top:8px;right:8px;bottom:8px;left:8px;border-radius:26px;border:1px dashed color-mix(in srgb,var(--border) 70%,transparent);pointer-events:none;z-index:2}.leafletMap{width:100%;height:100%;border-radius:26px;overflow:hidden;flex:1;box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--border) 70%,transparent);position:relative;z-index:3}.detailPanel{position:sticky;top:96px}.detailPanel .cardBody{max-height:calc(100vh - 160px);border-radius:0 0 30px 30px}.counts .pill{border:1px solid color-mix(in srgb,var(--border) 70%,transparent);background:linear-gradient(135deg,color-mix(in srgb,var(--panel) 92%,transparent),color-mix(in srgb,var(--soft) 85%,transparent))}.leaflet-container{width:100%;height:100%}.leaflet-container .marker{transition:stroke-width .2s ease,fill-opacity .2s ease;transform-origin:center}.leaflet-container .marker-ring{stroke-dasharray:2.5 3.5;stroke-linecap:round;opacity:.9}.leaflet-container .marker-ring-selected{stroke-dasharray:0;opacity:1}.leaflet-container .marker-selected{filter:drop-shadow(0 10px 22px rgba(15,23,42,.35));animation:markerSelect .45s ease both,markerGlow 1.1s ease .05s both}.leaflet-container .marker-wave{animation:markerWave 1.6s ease-out infinite;transform-origin:center}.legend{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;color:var(--sub)}.legItem{display:flex;align-items:center;gap:8px}.dot{width:12px;height:12px;border-radius:999px;display:inline-block;box-shadow:0 0 0 4px color-mix(in srgb,var(--panel) 75%,transparent)}.skeleton{height:140px;border-radius:16px;background:linear-gradient(90deg,#3c2d2f14,#3c2d2f2e,#3c2d2f14);background-size:200% 100%;animation:shimmer 1.4s ease infinite}.emptyState{border:1px dashed var(--border);border-radius:16px;padding:18px;background:var(--soft);color:var(--sub);display:grid;gap:10px}.emptyBadge{width:40px;height:40px;border-radius:14px;background:#d4ac602e;display:grid;place-items:center;font-size:18px}.detailCard{display:grid;gap:18px}.detailHeader{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.detailHeader h2{margin:0 0 6px;font-size:18px}.detailSub{margin:0;color:var(--sub);font-size:12px}.statusPill{display:inline-flex;align-items:center;gap:8px;padding:6px 10px;border-radius:999px;background:color-mix(in srgb,var(--panel) 86%,transparent);border:1px solid color-mix(in srgb,var(--border) 80%,transparent);font-weight:700;font-size:12px}.statusDot{width:10px;height:10px;border-radius:999px}.tagStack{display:flex;flex-wrap:wrap;gap:8px}.tag{padding:6px 10px;border-radius:999px;background:color-mix(in srgb,var(--panel) 86%,transparent);border:1px solid color-mix(in srgb,var(--border) 80%,transparent);font-size:12px;font-weight:700}.tag.muted{color:var(--sub);font-weight:600}.infoGrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:12px;border-radius:18px;border:1px solid var(--border);background:color-mix(in srgb,var(--panel) 92%,transparent)}.infoItem{display:grid;gap:4px;min-width:0}.infoLabel{font-size:11px;text-transform:uppercase;letter-spacing:.12em;color:var(--sub);font-weight:700}.infoValue{font-size:13px;font-weight:600;color:var(--text);overflow-wrap:anywhere;word-break:break-word;line-height:1.35}@media (max-width: 900px){.infoGrid{grid-template-columns:1fr}}.section{display:grid;gap:8px}.section h4{margin:0;font-size:12px;text-transform:uppercase;letter-spacing:.14em;color:var(--sub)}.link{font-weight:700;text-decoration:underline;word-break:break-word}.muted{color:var(--sub);margin:0;font-size:12px}.input{width:100%;padding:12px 14px;border-radius:14px;border:1px solid var(--border);background:var(--panel);font-size:13px;font-family:inherit}.input:focus{outline:2px solid rgba(212,172,96,.35);border-color:#d4ac6099}.inputHint{margin:0;font-size:12px;color:var(--sub)}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@keyframes markerSelect{0%{transform:scale(.7)}to{transform:scale(1.12)}}@keyframes markerGlow{0%{stroke-width:1.5}to{stroke-width:5}}@keyframes markerWave{0%{opacity:.5;transform:scale(.85)}70%{opacity:0;transform:scale(1.25)}to{opacity:0;transform:scale(1.25)}}body[data-theme=dark] .ticketStatusRow .chip.status-nouveau{border-color:#f87171;color:#fecaca;background:color-mix(in srgb,#7f1d1d 55%,var(--panel))}body[data-theme=dark] .ticketStatusRow .chip.status-en-cours{border-color:#fbbf24;color:#fde68a;background:color-mix(in srgb,#78350f 55%,var(--panel))}body[data-theme=dark] .ticketStatusRow .chip.status-réouvert,body[data-theme=dark] .ticketStatusRow .chip.status-reouvert{border-color:#a5b4fc;color:#c7d2fe;background:color-mix(in srgb,#312e81 55%,var(--panel))}body[data-theme=dark] .ticketStatusRow .chip.status-résolu,body[data-theme=dark] .ticketStatusRow .chip.status-resolu{border-color:#86efac;color:#bbf7d0;background:color-mix(in srgb,#14532d 55%,var(--panel))}body[data-theme=dark] .ticketStatusRow .chip.status-fermé,body[data-theme=dark] .ticketStatusRow .chip.status-ferme{border-color:#94a3b8;color:#e2e8f0;background:color-mix(in srgb,#334155 55%,var(--panel))}body[data-theme=dark] .ticketRow.status-nouveau{border-color:#f87171;background:color-mix(in srgb,#7f1d1d 35%,var(--panel))}body[data-theme=dark] .ticketRow.status-en-cours{border-color:#fbbf24;background:color-mix(in srgb,#78350f 35%,var(--panel))}body[data-theme=dark] .ticketRow.status-réouvert,body[data-theme=dark] .ticketRow.status-reouvert{border-color:#a5b4fc;background:color-mix(in srgb,#312e81 35%,var(--panel))}body[data-theme=dark] .ticketRow.status-résolu,body[data-theme=dark] .ticketRow.status-resolu{border-color:#86efac;background:color-mix(in srgb,#14532d 35%,var(--panel))}body[data-theme=dark] .ticketRow.status-fermé,body[data-theme=dark] .ticketRow.status-ferme{border-color:#94a3b8;background:color-mix(in srgb,#334155 35%,var(--panel))}body[data-theme=dark] .statusPill.status-sent{border-color:#86efac;background:color-mix(in srgb,#14532d 55%,var(--panel));color:#bbf7d0}body[data-theme=dark] .statusPill.status-error{border-color:#f87171;background:color-mix(in srgb,#7f1d1d 55%,var(--panel));color:#fecaca}body[data-theme=dark] .statusPill.status-internal{border-color:#a5b4fc;background:color-mix(in srgb,#312e81 55%,var(--panel));color:#e0e7ff}body[data-theme=dark] .priority-elevee{border-color:#f87171;background:color-mix(in srgb,#7f1d1d 55%,var(--panel));color:#fecaca}body[data-theme=dark] .priority-moyenne{border-color:#fbbf24;background:color-mix(in srgb,#78350f 55%,var(--panel));color:#fde68a}body[data-theme=dark] .priority-faible{border-color:#86efac;background:color-mix(in srgb,#14532d 55%,var(--panel));color:#bbf7d0}body[data-theme=dark] .status-nouveau{background:color-mix(in srgb,#7f1d1d 55%,var(--panel));color:#fecaca;border-color:#f87171}body[data-theme=dark] .status-en-cours{background:color-mix(in srgb,#78350f 55%,var(--panel));color:#fde68a;border-color:#fbbf24}body[data-theme=dark] .status-résolu,body[data-theme=dark] .status-resolu{background:color-mix(in srgb,#14532d 55%,var(--panel));color:#bbf7d0;border-color:#86efac}body[data-theme=dark] .status-fermé,body[data-theme=dark] .status-ferme{background:color-mix(in srgb,#334155 55%,var(--panel));color:#e2e8f0;border-color:#94a3b8}body[data-theme=dark] .statusSelect.status-nouveau{color:#fecaca}body[data-theme=dark] .statusSelect.status-en-cours{color:#fde68a}body[data-theme=dark] .statusSelect.status-résolu,body[data-theme=dark] .statusSelect.status-resolu{color:#bbf7d0}body[data-theme=dark] .statusSelect.status-fermé,body[data-theme=dark] .statusSelect.status-ferme{color:#e2e8f0}body[data-theme=dark] .btn.danger{border-color:#f87171;background:color-mix(in srgb,#7f1d1d 55%,var(--panel));color:#fecaca}body[data-theme=dark] .reopenBtn{border-color:color-mix(in srgb,#a5b4fc 60%,var(--border));background:color-mix(in srgb,#312e81 55%,var(--panel));color:#e0e7ff}body[data-theme=dark] .emailLogError,body[data-theme=dark] .ticketError{color:#fecaca;background:color-mix(in srgb,#7f1d1d 45%,var(--panel));border-color:color-mix(in srgb,#f87171 55%,var(--border))}body[data-theme=dark] .ticketSuccess{color:#bbf7d0;background:color-mix(in srgb,#14532d 45%,var(--panel));border-color:color-mix(in srgb,#86efac 55%,var(--border))}@media (max-width: 720px){.mapBox{height:420px}}.brandFooter{border-top:1px solid var(--border);background:color-mix(in srgb,var(--bg) 95%,transparent);margin-top:24px}.brandFooterInner{max-width:1120px;margin:0 auto;padding:16px;display:flex;align-items:center;gap:14px;flex-wrap:wrap;color:var(--sub);font-size:12px}.brandFooterLogo{height:28px;width:auto;object-fit:contain}.brandFooterLogo.mfr{height:30px}.brandFooterDivider{width:1px;height:22px;background:var(--border)}.brandFooterText{font-weight:700;letter-spacing:.02em;text-transform:uppercase}@media (max-width: 720px){.brandLogoImage{width:72px;max-height:38px}.loginLogoImage{width:100px}.brandFooterInner{justify-content:center;text-align:center}.brandFooterDivider{display:none}}